Dealing with Difficult People

Dealing with Difficult People
Recorded Friday, March 18, 2022
1.0 Ethics CLE Credits | CLE# 2022-005
Registration Fee: $65

Presented by Amy Wood, PsyD

Law is a profession that involves interacting with clients, colleagues, and other individuals who can really test patience and push your buttons.  This webinar teaches strategies for handling tricky personalities with greater command – without losing your cool.

By participating in this webinar, you will learn how to:

• Engage scared and upset clients who become increasingly overwhelmed as you try to explain.
• Encourage others to be more forthcoming and respectful.
• Have more rational, productive conversations with anyone in your personal or professional life who you may be having trouble getting through to, collaborating with, or gaining cooperation from.
• Feel calm and in control in the face of difficult behavior.

ABOUT THE PRESENTER:

Through executive coaching and training, Portland, Maine-based psychologist Amy Wood helps attorneys to reach greater levels of achievement and fulfillment.  She is the author of Life Your Way: Refresh Your Approach to Success and Breathe Easier in a Fast-paced World, and is often called on for her expert opinion by media ranging from Maine Public Radio to Parade Magazine.   Dr. Wood earned her doctorate at Adler University and is certified by the College of Executive Coaching. 

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