Total Credits: 3 including 3.0 Ethics
Lawyers tend to forget that law is a service industry. Clients have a myriad of choices for their legalrepresentation. By focusing on client service, lawyers can better retain current clients, gain morereferrals, and minimizethe risk of ethics complaints.
2015-036_Retaining.Your.Clients.pdf (0.19 MB) | Available after Purchase |